FAQs

The above fees are for instruction only (including 10% Japanese consumption tax), and do not include lift ticket or rental equipment.
Please contact us if you have any questions.

Contact us
Wechat、Line、Whatsapp、Email

Because adults and children have different ways of learning and often progress at different paces, we recommend booking separate lessons.

If parents would like to enjoy some family time with their children, we can arrange for them to take lessons together, but the instructor may need to focus on the student who needs more attention.

For parents who don’t ski but do not want to miss the precious moments of their children skiing, they are welcomed to observe and take photos in a place that do not interfere with the lesson.

Ski: Recommended age 4 years and above
Snowboard: Recommended age 6 years and above

There is no upper limit for age, but please inform us in advance if you have any known medical conditions that may affect your safety during the lesson.

Pinnacle places great emphasis on safety in the classroom and provides professional training for instructors to ensure they can select appropriate terrain and slopes for safely and effectively guiding students.

Since skiing comes with its inherent risks, it is recommended that students purchase travel insurance covering skiing activities before departure.

Due to the inconvenience of carrying equipment in heavy snow, it is recommended to rent gear from the hotel’s in-house or nearby rental shops.

The rental cost for skis and ski boots is around JPY 5,000-8,000 and the rental cost for ski suits is around JPY 5,000-6,000.

You will need to bring your own:
ski socks, gloves, quick-drying base layers, warm mid-layers, ski goggles, and a face mask. These items are not included with the rental ski equipment and must be provided by you.

Other ski equipment can be rented from the shop.

If the ski resort is officially closed due to force majeure, we will cancel the lesson for that day and arrange a refund or reschedule the course for you.

If you unilaterally change or cancel the course reservation, we will charge a cancellation fee. Please refer to the Course Terms and Conditions for details.

Yes, break times can be arranged flexibly based on your physical condition and learning progress on the day.

All full-day lessons include a one-hour lunch break.

• For beginners, we recommend Annupuri, which has multiple green runs greatfor practice.

• For intermediate skiers, we recommend Grand Hirafu, which offers a diverse range of different terrains.